Update: 02.09.2026
Terms and Conditions
Overview
Ala Yacht web sitesini kullanarak, hizmetlerimiz hakkında bilgi alarak veya rezervasyon talebinde bulunarak aşağıdaki Şartlar ve Koşullar’ı kabul etmiş sayılırsınız. Bu koşullar; web sitesi kullanımı, rezervasyon süreçleri, ödeme, iptal ve hizmetlerimize ilişkin temel esasları düzenler.
Acceptance of Terms
Your use of our website, creating a booking, or benefiting from our services means that you accept these Terms and Conditions.
Our Services
Ala Yacht offers marine transportation and experience services such as water taxis, yacht charters, Bosphorus tours, private organizations, and similar services. The scope of service may vary depending on the boat, route, duration, and additional requests determined during the reservation.
Pricing and Payment
Prices may vary depending on the selected boat, duration of service, route, number of passengers, date, additional services, and special requests. The final price will be communicated to the customer prior to reservation. The payment method and payment plan are determined between the parties at the time of booking.
Cancellations and Changes
Reservation cancellation or modification requests must be reported to Ala Yacht as soon as possible. Refund or date change conditions may vary depending on the reservation type, date, and cancellation time.
Weather and Sea Conditions
Guest safety is our priority. Under adverse weather or sea conditions, Ala Yacht reserves the right to postpone the cruise, change the route, or cancel the service for safety reasons. In such cases, alternative dates or suitable solution options will be shared with the customer.
Passenger Responsibilities
Passenger Responsibilities
Security
Compliance with safety rules is mandatory on all journeys. The captain and crew may make changes to the route, speed, or navigation plan in cases where they deem it necessary to ensure the journey is maintained safely.
Third-Party Services
Within the scope of the reservation, catering, transfer, decoration, or similar third-party services may be offered. The scope and conditions of these services may vary according to the respective service providers.
Personal Data
Personal information shared during the booking and communication processes may be processed for the purpose of providing services and fulfilling requests. Details regarding the processing of personal data are explained in our Privacy Policy.
Intellectual Property Rights
Unless otherwise specified, the logo, brand, images, texts, graphics, and other content on the website belong to Ala Yacht or the respective right holders. They cannot be used or reproduced for commercial purposes without written permission.
Limitation of Liability
Limitation of Liability
Website Usage
The information on the website is kept as up-to-date as possible. However, boat specifications, prices, availability, or service details may change over time. The most up-to-date information must be confirmed at the time of booking.
Changes
Ala Yacht reserves the right to update these Terms and Conditions as necessary. The updated terms will be effective from the date they are published on the website.
Governing Law
These Terms and Conditions are governed by the laws of the Republic of Turkey. In case of disputes, the provisions of the legislation in force shall apply.
Contact
For your questions about the Terms and Conditions, you can contact us.
Phone: +90 (553) 199 29 18 WhatsApp: +90 (553) 199 29 18
